We
are always looking for feedback for our upcoming projects, so we're
placing specifications for some of our projects here inviting you
to have your say.
Any
feedback is very welcome, as it allows us to improve the design
of our utilities before they are even released.
During
the last decade SSW developed some great products and utilities.
This was achieved together with help from people like you, who have
given us invaluable feedback.
SSW
has a continued goal to concentrate on developing products that
have a clear market need and stand out from our competitors.
SSW
Exchange Manager Specs
Most
companies have one corporate database, usually it's powered by some
relational database management system such as SQL Server, Oracle
(and sometimes even Access). Companies also usually have one mail
server (in our case, we're assuming Exchange Server 2000) with many
emails to and from clients. These are two great sources of information
relating to your company's clients, however, there is rarely little
link between these.
Databases
are often the lifeblood of a company with customer details and invoices.
Reports from the database are crucial for managers to determine
the health of the company, e.g. how much was invoiced last month.
Email
systems are the daily workhorse of a company that have customer
inquiries, support answers etc. There is a lot of information that
is important to the company e.g. which employees are doing the most
customer liaison, which products are requiring the most maintenance,
which customers take up the most resources.
There
needs to be some sort of product that can give reports from Exchange
Server - just as there are for databases. This will enpower management
to efficiently make decisions regarding the company's past activities.
To that end the need for 'SSW Exchange Manager'.
Cheers
until next time,
Adam
Got
a comment for Adam? Email Adam
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